Welcome to ePadsupport.com. This site offers support for the ePadlink ePad and IntegriSign signature software. Click on the appropriate menu option to access downloads, FAQs, and other resources.
About Software Downloads
There are two types of software used with our ePadLink electronic signature pads:
- Universal Installer – This software installs the “drivers” that run on your PC or server to provide the communication between your application programs and your ePadLink electronic signature pad. It is called the Universal Installer because it can install drivers for all the different models of ePadLink electronic signature pads. Unless you have a specially configured installer, you must run the Universal installer on each computer that has an ePadLink signature pad connected to it.
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IntegriSign Desktop – This software provides the plug-ins that enable signature capture in Microsoft Office and Adobe applications. After installing IntegriSign Desktop on your computer, you will be able to place signature fields into documents and sign them, all from within the application program.
Note: If you use your ePad device in a special purpose application, e.g. medical practice signature collection, which has a special installer, you may not have to install IntegriSign Desktop.
Most users of electronic signature pads for general office applications, including Adobe and Microsoft applications, should install both the Universal Installer and IntegriSign Desktop.
The latest versions of the Universal Installer and IntegriSign Desktop appear below on this page; previous versions may be found by clicking "Downloads" above.
NEW! Universal Installer 9.50 provides updates to Citrix/Terminal Services support to improve error handling on the server. UI 9.50 supports the following ePad models:
-ePad
-ePad II
-ePad-ink
-ePad-LS
Note: This is a Citrix/Terminal Services server software update. It is not necessary to update software on client PCs. The latest client software version is UI 9.30; you may find that by clicking on the Downloads hyperlink above.
NEW! IntegriSign Desktop 9.40 provides support for Windows 7 (32 bit and 64 bit) Operating Systems and Vista (32 bit and 64 bit) Operating Systems, in addition to Windows XP/SP2 and Windows 2003. It supports the following ePad models:
-ePad
-ePad II
-ePad-ink
-ePad-LS
-ePad-vision
Note: If you have IntegriSign Desktop 9.3 or earlier installed on your computer, you must remove it (using the Add or Remove Programs Tool in the Control Panel) before installing IntegriSign Desktop 9.40.
ePad User's Guide - Help for the end-user, including hardware installation and troubleshooting, and software installation and plugins for MS Office and Adobe Acrobat.
