Welcome to ePadsupport.com. This site offers support for the ePadlink ePad and IntegriSign signature software. Click on the appropriate menu option to access archives, FAQs, and other resources.
About Software Downloads - Important
There are two types of software used with our ePadLink electronic signature pads:
- Universal Installer – This software installs the “drivers” that run on your PC or server to provide the communication between your application programs and your ePadLink electronic signature pad. It is called the Universal Installer because it can install drivers for all the different models of ePadLink electronic signature pads. Unless you have a specially configured installer, you must run the Universal installer on each computer that has an ePadLink signature pad connected to it.
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IntegriSign Desktop – This software provides the plug-ins that enable signature capture in Microsoft Office and Adobe applications. After installing IntegriSign Desktop on your computer, you will be able to place signature fields into documents and sign them, all from within the application program.
Note: If you use your ePad device in a special purpose application, e.g. medical practice signature collection, which has a special installer, you may not have to install IntegriSign Desktop.
Note: Most users of electronic signature pads for general office applications, including Adobe and Microsoft applications, should install both the Universal Installer and IntegriSign Desktop.
Note: The latest versions of the Universal Installer and IntegriSign Desktop appear below on this page; previous versions may be found by clicking "Archives" above.
| Special note for Terminal Services and Citrix users |
| Special note for ePad-vision users |
| Special note for Microsoft Office 2010 64-bit users |
| Special note for LINUX users |
Universal Installer 11.1
Download UI11.1 Rev 11628 Standard
Universal Installer 11.1 is a minor software upgrade to UI 11.0, which was a major software upgrade to support ePadLink signature pads in new software environments. UI 11.0 added support for Windows 8 and Windows Server 2012 operating systems. UI 11.0 also improved performance in Windows Terminal Services environments.
Universal Installer 11.1 supports the recent Windows operating systems:
• Windows 8
• Windows 7
• Vista
• Windows XP/SP2
• Windows Server 2012, Windows Server 2008, and Windows Server 2003
Universal Installer 11.1 supports the following ePad models:
• ePad
• ePad II
• ePad-ink
• ePad-vision
IntegriSign Desktop 11.0
Download IntegriSign Desktop 11.0 R1396
Note: If you use your ePad device in a special purpose application, e.g. medical practice signature collection, which has a special installer, you may not have to install IntegriSign Desktop.
IntegriSign Desktop 11.0 Rev 1396 provides support for signing PDF documents in which "Enable Protected Mode" is enabled in Adobe Reader X and Adobe Reader XI. The IntegriSign plug-in works as follows:
• When "Enable Protected Mode" is ON (i.e., checked)
For every signature, after the signature input and before applying the signature to the PDF, IntegriSign Desktop 11.0 prompts the signer with a "Save As" box that the signer should use to save the document.
• When "Enable Protected Mode" is OFF (i.e., unchecked)
The IntegriSign plug-in does not prompt with the "Save As" dialog and the document is saved directly.
ISD 11.0 also includes the following updates:
• Sets the default signing handler in Adobe Acrobat/Adobe Reader to the IntegriSign handler during installation
• Updates the VerifyDocument method functionality in the Capture SDK (Java) and ePad-ink SDK (Java) to correspond to the documentation in the Developer's Guide
• Includes updated websignsunjvm.jar (Java WebSign SDKs) and websignax.cab (WebSign SDK ActiveX)
IntegriSign Desktop 11.0 supports the following ePad models for Windows 8 (32 bit and 64 bit), Windows 7 (32 bit and 64 bit), Windows Vista (32 bit and 64 bit), Windows XP, and Windows Server 2003, 2008, and 2012:
• ePad USB
• ePad II
• ePad-ink
• ePad-vision
Note: If you have IntegriSign Desktop 9.4 or earlier installed on your computer, you must remove it (using the Add or Remove Programs Tool in the Control Panel) before installing IntegriSign Desktop 11.0.
ePad User's Guide - Help for the end-user, including hardware installation and troubleshooting, and software installation and plugins for MS Office and Adobe Acrobat.
